credentials for resources outside your domain

I’m probably preaching to the choir here, but I’ve seen this happen occasionally at FCPS.

There is a function built into XP and 7 that allows you to save credentials for resources outside your domain. For example, your computer is joined to DomainA, but you want to gain access to resources on DomainB. Usually, you’re prompted for credentials. Stored Usernames and Passwords will allow you to save that info so you don’t have to keep reentering it. It’ll work for internal resources as well (file servers, things not on the domain)…

What I’ve noticed is that, sometimes after an employee changes their password, and doesn’t log off & log back onto their computer, Outlook gets confused, and continually requests credentials. For whatever reason, those credentials will get stored; more often than not, it’s the wrong credentials. I’ve seen this happen with network shares as well.

To remedy, I usually go to START > RUN > control userpasswords2 > Advanced tab > Manage Passwords > remove entries

“control userpasswords2” won’t work for me in 7, but it’s still somewhere under the control panel.

XP control panel:
START > RUN > CONTROL PANEL > USER ACCOUNTS >Advanced > Manage Passwords >remove entries
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