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Wednesday, April 6, 2011

remote assistance xp/7

Instructions for creating an Offer Remote Assistance shortcut on your desktop


  1. Right click on the Desktop and choose New Shortcut
  2. For the location, paste in:
    • Windows XP:  "%ProgramFiles%\Internet Explorer\iexplore"
      hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm
    • Windows 7: %windir%\system32\msra.exe /offerra
  3. Click Next and name the shortcut whatever you'd like

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